Energy Management Platform
CUSTOMER PORTAL
Your energy, fully in view.
See exactly what your portfolio consumes and generates, with meter readings that are fully verified and traceable.
What the portal does
ONE PLACE FOR ALL YOUR ENERGY DATA.
Everything your team needs: account data, invoicing, and direct access to our team. Click any card to jump to the full detail.
LIVE ACCOUNT VIEW
See generation, consumption, imports, and exports across your account, automatically verified and traceable.
Explore ↓INVOICES & BILLING
Access all your invoices directly in the portal. See exactly what you will be paid and when, with downloadable statements.
Explore ↓LIVE CHAT SUPPORT
Chat with a customer operations representative for all your queries, Monday to Friday, 9am to 5pm.
Explore ↓Live inside the portal
SEE YOUR ENERGY IN REAL TIME.
Every meter reading, matched and verified.
Detailed breakdown of your energy data and distribution.
Renewable energy purchased through UrbanChain
Energy purchased from other sources and markets.
Invoices and payment summary across your portfolio.
| Site | Invoice Ref | Period | Volume | Amount | Status |
|---|---|---|---|---|---|
| Manchester | UC-XXXX-0001 | Sample Period | 500 MWh | £XX,XXX | Paid |
| Birmingham | UC-XXXX-0002 | Sample Period | 250 MWh | £XX,XXX | Paid |
| Bristol | UC-XXXX-0003 | Sample Period | 300 MWh | £XX,XXX | Pending |
| Leeds | UC-XXXX-0004 | Sample Period | 200 MWh | £XX,XXX | Paid |
| Period Total | 1,250 MWh | £XXX,XXX | |||
STOP WORRYING
ABOUT ENERGY ADMIN.
Once you are with UrbanChain, you'll automatically get access to:
LIVE ENERGY DATA
Manual meter reads, spreadsheet chasing, month-end madness. Hours lost on data that should be instant.
One dashboard. Every site. Every meter. Automatically verified.
INVOICES & BILLING
Chasing emailed PDFs. Unclear payment dates. No single source of billing truth across your portfolio.
Every invoice in one place. See payment dates and amounts before they arrive. Download in seconds.
LIVE CHAT SUPPORT
Waiting days for email replies. Support tickets lost in queues. No direct line to someone who knows your account.
Live chat with a rep who can see your account. Answers in minutes, not days, Mon–Fri 9–5.
* 30-minute interval readings require a smart meter. Don't have one yet? UrbanChain can help you get set up.
01
LIVE ACCOUNT VIEW
Everything happening across your account: generation, consumption, imports, and exports, visualised with an Energy Flow Visualisation so you can understand the full picture at a glance. No spreadsheets. No waiting for month-end.
- Meter readings taken automatically and continuously
- Energy Flow Visualisation showing where energy is coming from and going to
- Compare sites, periods, and contract types side by side
- Export raw data at any time
| Site | Invoice Ref | Volume | Amount | Status |
|---|---|---|---|---|
| Manchester | UC-XXXX-0001 | 500 MWh | £XX,XXX | Paid |
| Birmingham | UC-XXXX-0002 | 250 MWh | £XX,XXX | Paid |
| Bristol | UC-XXXX-0003 | 300 MWh | £XX,XXX | Pending |
| Leeds | UC-XXXX-0004 | 200 MWh | £XX,XXX | Paid |
| Period Total | 1,250 MWh | £XXX,XXX | ||
02
INVOICES & BILLING
No more chasing finance teams or waiting for emailed PDFs. Every invoice is available directly inside the portal, with a clear breakdown of what you owe or are owed, and exactly when payments will land.
- All invoices accessible in one place, always up to date
- See payment dates and amounts before they arrive
- Download individual invoices or bulk statements as PDF
- Share directly with finance teams or auditors
03
LIVE CHAT SUPPORT
Have a question about your account, an invoice, or your energy data? Chat directly with a customer operations representative. No tickets, no waiting on hold.
- Available Monday to Friday, 9am to 5pm
- Speak to a customer operations representative
- Get answers on invoices, data, and account changes in minutes
- Access the chat directly from inside the portal
From sign-up to insight
HOW IT WORKS.
Four simple steps from sign-up to full visibility across every site and generator you work with.
SIGN UP
Tell us about your sites and energy needs. No lengthy procurement process.
WE CONNECT YOU
Your meters are linked to the UrbanChain platform. Your team gets portal access from day one.
TRACK IN REAL TIME
Monitor consumption, generation, and costs across every site, with meter readings taken automatically and verified in real time.
REPORT WITH CONFIDENCE
Export verified data for ESG frameworks, investor reports, and regulatory requirements in minutes.
UrbanChain connects renewable generators directly to businesses across every industry sector.
Generators
Industries
Where do you fit?
FIND YOUR STARTING POINT.
The portal is part of the wider UrbanChain platform. Whether you are buying energy, generating it, or advising clients, there is a product for you.
I BUY ENERGY
Escape volatile wholesale prices. Buy traceable renewable energy direct from generators, with full portal visibility.
Find out more GeneratorsI SELL ENERGY
Turn your generation into revenue. Control your prices, connect directly to buyers, and track every unit you export.
Find out more PartnersI ADVISE CLIENTS
PPA advisors, ESG consultants, and estate managers. Deliver better outcomes with UrbanChain and earn ongoing commission.
Find out moreSee it in action
YOUR ENERGY.
FULLY IN VIEW.
Book a demo and we will walk you through the portal. See your data, reporting tools, and everything your team needs from day one.