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The UrbanChain team
Support & Help Centre

We're here
for you.

Whether you have a billing query, need help with your meter, or want to understand your contract, find everything below.

FAQs

FREQUENTLY
ASKED.

Why is UrbanChain less volatile than wholesale energy?

How does it work?

How is UrbanChain energy generated?

Is UrbanChain renewable energy traceable?

How does local energy work?

Get help

STILL NEED
HELP?

Our team is available Monday to Friday, 9am to 5pm. Choose a topic below and we'll get back to you as soon as possible.

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