Whether you're moving into a new site or leaving one, let us know as soon as you can. We'll make sure your energy supply is handled smoothly and there are no surprises on your bill.
Moving into a new premises?
If you've recently taken over a site that's supplied by UrbanChain, we'd love to hear from you. Get in touch and we can set you up on a proper contract with rates that work for your business.
In the meantime, if you're using energy at the site without a contract in place, you'll be on our deemed rates.
To get started, email us at hello@urbanchain.co.uk with:
- Your name and business details
- The address of the premises
- The date you took occupation
- An opening meter reading if you have one
Leaving a premises?
Let us know as soon as you can so we can close your account cleanly. Email hello@urbanchain.co.uk with:
- Your account number
- The address you're vacating
- Your moving-out date
- A final meter reading taken on the day you leave
We'll use this to produce your closing bill. If you're relocating your business and want to stay with UrbanChain at your new address, just let us know — we'll do what we can to set up supply there too.